PRIVACY POLICY
Last updated July 1, 2024
Section 1. Privacy Notice and Rights Agreement
This Privacy Notice describes how 1-ClickTrade.com (“1-ClickTrade,” “we,” “us,” or “our”) collects, uses, stores, and shares information, including Personal Information, about you when you use our website, mobile applications, and products, including software installations onto your system, or services provided by 1-ClickTrade that link to or reference this Privacy Policy (collectively, “Services”). By “Personal Information” we mean information that can identify or reasonably be linked to an individual. We are committed to protecting your privacy and ensuring that your Personal Information is handled in a safe and responsible manner. This Privacy Notice provides detailed information on the types of information we collect, how we use and safeguard that information, and under what circumstances we may share it. It also outlines your rights and choices regarding your personal data. By using our Services, you agree to the terms of this Privacy Notice and consent to the collection, use, and sharing of your information as described herein.
Section 2. Acceptance
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Notice. Information gathered through the Services may be transferred, used, and stored in the United States or in other countries where our service providers or we are located. If you use the Services, you agree to the transfer, use, and storage of your Personal Information in those countries. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. You agree that all transactions relating to the Services or 1-ClickTrade are deemed to occur in the United States, where our servers are located. Your continued use of our Services constitutes your acceptance of any changes or updates to this Privacy Notice. We reserve the right to update or amend this Privacy Notice at any time to reflect changes in our practices, legal requirements, or other factors. Any changes to this Privacy Notice will be posted on our website, and the “Last Updated” date at the top of this notice will be revised accordingly. We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information. If you do not agree with the terms of this Privacy Notice or any future updates, you must discontinue your use of our Services. Your access to and use of our Services is also subject to our Terms of Service, which further govern your interaction with 1-ClickTrade.com.
Section 3. Information We Collect
We collect several types of information from and about you, including (1) Personal Information. This includes information you provide when registering for our Services, such as your name, email address, phone number, payment information, and any other identifiers you may use. (2) Technical Information. This includes information about your internet connection, the equipment you use to access our Services, and usage details, such as your IP address, browser type, and operating system. (3) Usage Information. This includes details of your visits to our Services, such as traffic data, location data, logs, and other communication data. (4) Device Information. This includes your device’s MAC address, mobile carrier, and any other information that may be collected through Cookies and other tracking technologies. For more information on how we use Cookies and other tracking technologies, please review Section 7 of this Privacy Policy. We use this information to provide, maintain, and improve our Services, as well as to protect the security of our platform and to offer personalized content and advertising. The collection of this information helps us understand how our users interact with our Services, enabling us to enhance user experience and address any issues promptly. By using our Services, you consent to the collection and use of this information as described in this Privacy Notice.
Section 4. How We Collect Information
We collect information through various methods to ensure we provide and improve our Services effectively. (1) Directly from you. We gather information when you provide it to us, such as during the registration process, when you create an account, make a purchase, fill out forms, subscribe to our newsletter, or communicate with our customer service team. This also includes information you provide when participating in surveys, promotions, or other activities on our platform. (2) From our users. Through their use of the Services, our users may provide information about you that they have your permission/consent to share with us. If you are a user providing us with information about another person, you acknowledge and agree that you have the necessary permissions and consents to do so. Automatically. As you interact with our Services, we collect information automatically through the use of cookies, web beacons, and other tracking technologies. This includes data about your browsing behavior, such as pages viewed, links clicked, and the time you spend on our site. We also collect information about your device and internet connection, such as your IP address, browser type, and operating system. For more information on how we collect information automatically, please review Section 7 of this Privacy Policy. (3) From third parties. We may receive information from third parties, including our business partners, affiliates, advertising networks, analytics providers, and service providers. This can include demographic information, interests, and browsing habits. These third parties may also provide us with information about your interactions with their products and services, which helps us better understand your preferences and tailor our offerings. Additionally, we may collect information from publicly available sources or from other users who refer you to our Services. By combining this information with the data we collect directly from you and automatically, we can enhance our ability to provide a seamless and personalized experience on our platform.
Section 5. How We Use Your Information
We use the information we collect for various purposes to ensure that we can provide, maintain, and enhance our Services effectively. Primarily, we use your information to (1) Provide and Improve Our Services. This includes using data to understand how you interact with our platform, which allows us to enhance features, fix issues, and develop new functionalities. (2) Process Transactions and Send Related Information. When you make a purchase or engage in any transaction, we use your information to process payments, provide confirmations, and facilitate the delivery of products or services. (3) Communicate with You About Your Account or Transactions. We may send you emails, SMS, or other communications regarding your account activities, transaction details, and any updates or changes to our Services. You may opt out of our marketing emails by clicking on the “unsubscribe” link in marketing e-mails or texting “Stop” or “Do Not Send” in response to SMS messages. Please be aware that there may be a brief period before we are able to process your opt-out. (4) Send You Information About Features and Enhancements. Periodically, we may inform you about new features, services, promotions, or other information that might be of interest to you, ensuring you are always up-to-date with our offerings. (5) Provide Customer Support. Your information helps us respond to your inquiries, troubleshoot issues, and improve our support services, ensuring a smooth and satisfying user experience. (6) Personalize and Improve Our Services. By analyzing your preferences, interactions, and behavior, we can offer personalized content, recommendations, and advertisements tailored to your interests, making your experience more relevant and engaging. We may display certain anonymized information we collect from you, including but not limited to information related to the transactions you engage in using the Services, on a dashboard visible to other users. (7) Protect Against, Identify, and Prevent Fraud and Other Unlawful Activity. We use your information to monitor for suspicious activities, verify accounts, enforce our terms and policies, and take necessary actions to prevent and address fraudulent or illegal activities, thereby safeguarding our platform and users. Through these various uses, we aim to provide a secure, efficient, and enjoyable experience for all users of our Services.
Section 6. How We Share Your Information
We may share your information in various ways to ensure the smooth operation and security of our Services, as well as to comply with legal requirements. (1) With your consent. We may share your information with third parties when you have provided your explicit consent for us to do so. This might occur when you agree to share information with a partner organization for co-branded services or other collaborative efforts. (2) With service providers. We engage third-party vendors and service providers to perform various functions on our behalf, such as payment processing, data analysis, marketing, customer support, and hosting services. These providers are granted access to the information necessary to perform their functions but are contractually obligated to maintain the confidentiality and security of your data. (3) For legal purposes. We may disclose your information to comply with applicable laws, regulations, and legal processes, such as subpoenas or court orders. This includes sharing information with law enforcement, government agencies, or other authorized third parties to protect our rights, property, and the safety of our users, or to enforce our terms and agreements. (4) In a business transfer. In the event of a corporate transaction, such as a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business assets to the acquiring entity. We will notify you of any such changes in ownership or control of your Personal Information, providing you with the opportunity to review and potentially update your preferences regarding your data. By sharing your information in these ways, we aim to provide a seamless, secure, and legally compliant service experience, ensuring that your data is used responsibly and in accordance with your expectations.
If you are the advisor of a user, or otherwise help them in a commercial capacity to engage in the types of transaction facilitated by the Services, we may sell some of the information they provide us about you, like your name, the name of the business you work for, and your business contact information.
Section 7. Cookies and Automatic Information Gathering Technologies
To assist us in collecting and storing Technical Information, Usage Information, and Device Information, we may employ a variety of technologies, including “Cookies” and local browser storage. A “Cookie” is a small amount of data a website operator, or a third party whose content is embedded in that website, may store in your web browser and that the website operator or, as applicable, the third party, can access when you visit the website. We do not use third party cookies through our Services.
Your operating system and web browser may allow you to erase information stored in Cookies and local browser storage. But if you do so, you may be forced to login to the Services again, and you may lose some preferences or settings. You may also be able to set your browser to refuse all website storage or to indicate when it is permitted, but some features of our Services may not function properly without it. We may use Cookies to keep you logged in, save your preferences for the Services, and to collect information about how you use our Services.
More information about managing Cookies is available here. To learn how to manage privacy and storage settings for your local browser storage, please refer to the end user documentation for your browser.
Section 8. Your Privacy Rights
Depending on your location, you may have specific rights regarding your Personal Information, which allow you to manage how we handle your data. (1) Right to Access. You have the right to request a copy of the Personal Information we hold about you. This enables you to understand what data we have collected and to verify that we are processing it lawfully. (2) Right to Rectification. If you believe that any of the information we hold about you is incorrect or incomplete, you have the right to request that we correct or update this information. Ensuring the accuracy of your personal data is important to us. (3) Right to Deletion. You can request the deletion of your Personal Information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent on which the processing is based. However, this right is subject to certain exceptions, such as when the information is needed to comply with legal obligations or for the establishment, exercise, or defense of legal claims. (4) Right to Restrict Processing. In certain situations, you can request that we limit the processing of your Personal Information. This might apply, for instance, if you contest the accuracy of your data and want to restrict processing while we verify your claims or if you oppose the processing of your data based on our legitimate interests. (5) Right to Data Portability. You have the right to request a copy of your Personal Information in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service provider if desired. (6) Right to Object. You can object to the processing of your Personal Information in certain circumstances, such as when we process your data for direct marketing purposes or based on our legitimate interests. If you exercise this right, we will cease processing your information unless we have compelling legitimate grounds for the processing or if it is necessary for the establishment, exercise, or defense of legal claims. These rights are designed to give you more control over your Personal Information and to ensure that we handle your data transparently and in accordance with applicable laws. If you wish to exercise any of these rights, please contact us through the details provided in this Privacy Notice. We will respond to your requests in accordance with the applicable legal requirements.
Section 9. Certain State Residents
You may have heard of the certain state laws including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Utah Consumer Privacy Act (UCPA), Connecticut Data Privacy Act (CTDPA), Texas Data Privacy and Security Act (TDPSA), and the Oregon Consumer Privacy Act (OCPA) which provide certain rights to California, Virginia, Colorado, Utah, Connecticut, Texas, and Oregon residents in connection with their Personal Information. Our Services are not currently subject to any state laws providing rights in connection with Personal Information. However, we do provide notice and transparency about our collection and use of Personal Information as described in Privacy Policy.
Section 10. Residents of Nevada
We do not sell your Personal Information. However, you may contact us at privacy@1-clicktrade.com with questions.
Section 11. Residents of the European Union and other European Countries
You may have heard of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “EU GDPR”), or the equivalent laws of the United Kingdom and Switzerland. Our Services are not currently subject to the EU GDPR or any equivalent law in Europe. However, we do provide notice and transparency about our collection and use of Personal Information as described in Privacy Policy.
Section 12. Children
The Services are not intended for users under 18 years of age. We do not knowingly collect Personal Information from users under 18 years of age. We do not authorize users under 18 years of age to use the Services.
Section 13. Data Security
We take the security of your Personal Information very seriously and have implemented a comprehensive set of reasonable security measures designed to protect your data from unauthorized access, use, alteration, and disclosure. These measures include physical, technical, and administrative safeguards that are in line with industry best practices. For instance, we use encryption protocols to safeguard data during transmission, secure servers to store information, and firewalls to protect our network. Additionally, we conduct regular security audits and assessments to identify and address potential vulnerabilities. Access to your Personal Information is restricted to authorized personnel who require it to perform their job functions and are bound by confidentiality obligations. Despite our efforts, it is important to acknowledge that no method of transmission over the internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We encourage you to take steps to protect your Personal Information as well, such as using strong passwords, avoiding sharing your login credentials, and logging out of your account when you are finished using our Services. If you suspect any unauthorized access or other security issues, please contact us immediately so we can take appropriate measures. Our commitment to data security is ongoing, and we continuously review and enhance our security practices to ensure the highest level of protection for your Personal Information.
Section 14. Third Party Websites
Please note that the Services may link or integrate with third-party sites, services or apps. We are not responsible for the privacy or security policies or practices or the content of such third parties. Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how they collect, use, share and protect your information.
Section 15. Changes to Our Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will post the revised Privacy Notice on our Services and update the “Last Updated” date at the top of the document to indicate when the latest changes were made. In some cases, we may also provide additional notice of significant changes, such as sending you an email notification or displaying a prominent notice on our website or within our mobile applications. We encourage you to review this Privacy Notice periodically to stay informed about how we are protecting your information.
Your continued use of our Services after any changes to this Privacy Notice constitutes your acceptance of the changes. If you do not agree with the modified terms, you should discontinue your use of our Services. We understand the importance of transparency and are committed to keeping you informed about our privacy practices. If you have any questions or concerns about the changes, please do not hesitate to contact us through the contact information provided in this Privacy Notice. By staying informed, you can ensure that you are always aware of how your Personal Information is being handled and what your rights and options are.
Section 16. Contact Us
If you have any questions about this Privacy Notice, please contact us at:1-ClickTrade.comIssued by:
1-ClickTrade IP Holdings Inc.
401 Wilshire Blvd, Suite 1200
Santa Monica, CA 90401
United States
Phone: 310-393-5140
Fax: 310-393-5100
Email: privacy@1-clicktrade.com